User experiences

Dialogue blocks in family work

“Mahistuki has used dialogue blocks in family work in the fall of 2020. Family work visits have discussed parent issues with parents and school-age children as a means. The focus has been on things that the family hopes for change in their interactions.

Dialogue blocks have helped clients clarify their thoughts on factors that they want to change in the everyday life of the family. It was noteworthy that the things that had been under work for a long time were better structured for the clients and they were able to form a common understanding of the factors they want to change. There was a conversation between the family members about the factors that somehow live in the family’s daily life as unfinished things and that they hope for change.

Dialogue blocks also helped to address sensitive and difficult issues in the discussion and to increase understanding of the factors that affect the overall situation. Through the dialogue, family members also had a discussion about solution options. Dialogue blocks have also been used in parent-only meetings and have been used to reflect on interactions with the child and between family members, as well as to promote interaction. Customer feedback on the use of dialog blocks has been positive and they have expressed their hope for their use in the future. In summary, one could describe the use of dialog blocks in words; encounter, understanding, solutions.
Experience has shown that dialogue blocks can be used in family work in goal-oriented work, especially through creative application.”

– Camilla Sundell, Service Manager, Mahistuk

Dialogue blocks involved in "Dear heavy duck project" (2019-2020)

“The dialogue blocks product was used as a structuring of interaction skills in the“ Dear Heavy Raksa ”project funded by the Finnish Occupational Safety and Health Fund in a joint project between Laurea’s social sector and HAMK’s construction technology. The project strengthened the teaching of the master’s work of building masters by deepening the skills needed to lead people.

As expected, the dialogic nature of the word and its suitability for the culture of the field aroused a wide range of feelings from suspicion to enthusiasm. The tool user’s own respect and trust in the group were key to creating an insightful learning experience. According to the feedback received, structuring one’s own interaction with the help of blocks was a positive experience for many and brought clarity to the discussion. ”

– Anu Nordlund-Knuutila, Lecturer, Laurea University of Applied Sciences

Student experience from the workshop

”I didn’t have high expectations for the blocks to work. At first I was skeptical about them and why they would be useful.” An adult man plays with blocks. ” previously thought.

Blocks it turned out that I am a brave advocate, because I do not like the silence. The blocks also made me realize that my weakness is an expectation. Often I need to say what I have to say right away, even when the other person is talking and I don’t always wait for Malta. The dialogue blocks forced me to think about myself and my actions in an interaction situation and I will focus on improving them in the future. ”

– A college student

Experiences in work supervision

”Dialogue blocks have worked well as discussion openers and structurers.”


“In group work supervision, we had agreed on a trial use of Dialogue Blocks. The discussion in the group started really quickly and it was especially significant that the group had peer experiences from difficult situations. Another important moment was that the blocks somehow forced us to talk about our own experiences – instead of general professional speech. Discussions deepened and the impact of the Dialogue Blocks also extended to our next meetings, even though we no longer used the Blocks. ”

– Supervisor

Tools for interaction

“In my experience, interesting conversations arise almost every time at the Dialog Blocks. Blocks using I also received my interactions with them tools that I can use in my work. ”

– User of dialog boxes

”These are good!”

-A functional group participant

Dialogue with blocks - workshops

”I have used for many years in my work Dialogue blocks Laurea University of Applied Sciences and in addition with many different groups. I have been using workshops Dialogipalikoiden mm. as part of SPR courses, in training for supervisors in the construction industry, in a job supervision seminar, in Spain for a Dialogue seminar and in the Freire Institute in England. The workshops are tailored to the group of participants.

The basic workshop is structured as follows:

At the beginning of the dialogue circle, we discuss what thoughts people think of dialogue and go through the basics of dialogue. After that, we get acquainted with the dialogue blocks in small groups. Small groups first discuss freely using blocks.

Next, I ask you to discuss everyone’s own strengths in interaction situations. The exercise causes some confusion and questions and this is a fruitful starting point. Often, after a moment of wonder, the groups leave to work actively. Wooden blocks connect action to conversation. Recently, some of the participants have been involved remotely. After the exercise, we share the experiences of the groups together. With the help of words, everyone in turn tells about their own strengths. Often the feedback is that the blocks kind of make it easier to talk about personal things.

Another group task is to look for words that are difficult for themselves and in which participants hope to develop. This task will also be dismantled together. Many of the things are identical to each of us. Many elements of dialogue come to the fore and become familiar through personal experiences. At the same time, talking about interaction introduces your group members to each other and increases the mutual trust of the group.

The third exercise is to build a common structure for good interaction in the group. The groups present the structures to each other and photograph them. This allows you to return to the images later and see what has changed. Finally, I went through a round of dialogue, where everyone tells what they learned during the work and what they realized.

– Kaijus Varjonen, lecturer